Terms & Conditions
Welcome to LEBERTA LONDON LTD. These terms and conditions apply to the use and accessing this document and/or in placing an order through
Leberta London Sales Department. You agree to be bound by the terms and conditions set out below. Please the take time to read these terms as it
is important for both of us that you understand our contractual relationship and the services we provide for you.
This site is owned and operated by Leberta London Limited (LEBERTA LONDON as we, our, us"). Registered office: 59-60 The Market Square, London N9 0TZ.
Registered number 9287585 (England and Wales). Email us at email@example.com
The agreement between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
Placing an Order
We sell bespoke handmade furniture. We use the most durable timber and finest materials and confident of the durability of our goods.
Our furniture designs are displayed in the shop to illustrate the different types of materials, designs and varnish that we can use in producing
goods and are confident that we can make furniture that works for you.
If you decide you would like to place an order with Leberta London, you will first choose your design from the furniture displayed in our showroom
or from our catalogue. Followed by your choice of fabric and varnish from our stock selections.
Before ordering from us, it is your responsibility to check and determine your full ability to receive the products. This includes ensuring that the product
ordered will pass freely into your room of choice, and that they fit in that room, can be transported through the front door of your flat or room, stairs and doorways, and any other issues that could make the delivery more complicated or impossible to process.
Up-to-date mobile telephone number and e-mail address are absolutely necessary to ensure successful delivery of your item.
Any weights, dimensions, colour and capacities given about the goods are approximate only.We reserve the right to alter dimensions to ensure the look for the final design and comfort.
Leberta London will not be held responsible for client’s incorrect measurement.
Acceptance and processing of your order
It is important that you appreciate and understand that once we accept your order, this is a legally binding contract. Your statutory rights are unaffected.
We request a payment of 30% non-refundable deposit of the total amount of the goods when placing an order.
Payment can be made in cash, by debit or credit cards, Visa, Mastercard, Delta/Connect or Maestro.
“We do not share store credit card details nor do we share customer details with any 3rd parties”
Payments can be made by bank transfer, Bank Details: Natwest Bank. Account Name: Leberta London. Account No: 21725330. Sort Code: 60-05-26
IBAN: GB92NWBK60052621725330 . BIC: NWBKGB2L. Branch address: 88 Station Road London E4 7BB
The balance payable must be settled in full, 48 hours prior to delivery* of the goods.
*Separate delivery and installation charges may apply.
We have extensive range in the production and sale of bespoke handmade furniture and our prices are in GBP, comparatively very competitive to similar bespoke companies.
At the point of your order you will be given the approximate time until delivery. We will endeavour to ensure that the approximate delivery date is accurate,
and will keep you informed of any delays that occur as a result of circumstances beyond our control. Only once we have received the balance of any monies due in cleared funds, will we be able to confirm your actual delivery date.
It will be important that easy access can be gained to the room in which the furniture is going. It is the responsibility of the client to make sure that any room is cleared as we are unable to take away your old furniture. We offer a production and delivery lead time of 8 - 12 weeks on standard items more customised items may be longer.
We deliver to anywhere in the UK. We do not currently deliver outside the UK. There is no delivery charge. Delivery is completely free for 200 miles radious of London in the UK.
You can cancel your order up to 24 hours after you place your order. After 24 hours Consumer Contract regulations to cancel do not apply to goods made to your specification. However, if the goods have a manufacturing fault, we will endeavour to repair or replace as necessary.
On regular store items you can cancel your order and receive a full refund up to 14 days after placing your order. For goods made to order or special orders after the 14 day period consumer contract regulations to cancel the order do not apply. However, if the goods have a manufacturing fault after a delivery we will endeavour to repair or replace as necessary. Goods must be returned to us in a saleable condition and we reserve the right to make reasonable deductions from the amount refunded to you if there is signs of wear and/or damage to the Goods.
We will ask you to check that your delivered products have arrived in perfect condition, (excluding display items) before signing the delivery form, so please open and check your order when you receive it. If you are not satisfied with the goods upon delivery, please not this on the delivery form and contact us as soon as possible. All items and parts of items must be checked for any damage prior to assembly. Display items are sold as seen.
Ifthe delivered item does not match your order, is damaged or incorrectly supplied, please contact us as soon as possible to discuss a repair or replacement. If your complaint appears valid we will arrange for collection of the item by our team, who will advise you of a proposed collection date. We will require you to take care of the item after you have taken delivery of it until it is collected, as it might be necessary to return it to the manufacturer. Please include your customer order detailswith the item(s) to be returned, as these are necessary for processing a return. Once received, the items will be checked and our customer service will contact you to discuss a possible replacement.
We are confident in the durability of our products and so we offer a 2 year full manufacturer warranty on all of our items beginning on the date of delivery.
These warranties do not cover fair wear and tear, neglect, abuse or misuse of your Goods, loss or damage (including rusting and corrosion) due to unreasonable
exposure to water or weather; loss or damage due to fire, smoke, explosion, lightning, sunlight, infestation by animals or boring insects, or theft, or accidental damage or loss caused by a third party.